Logging a ticket To log a ticket you first need to register for an account. Please use the registration button on the top menu bar. You can then log tickets and receive updates through this portal. Have more questions? Submit a request Comments Kerry Yates June 02, 2015 12:28 Using in Leicester Royal Infirmary I'm a patient. I keep losing connection then get it just constantly doing the obtaining IP adress thing and not connecting. I paid 10 for a week, on Sunday morning, and have only had about half a day so far!