Help, I have a question and I need an answer

The WiFi SPARK Support Portal is designed to provide a complete self-service support option.

You can search our knowledge base and community for a solution, or ask community members directly. If you can't find an answer, you can submit a request to an agent. 


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    Who is WiFi Sparks ???????

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    barbara roquer

    I can't connect. Is asking me all the time to verification!!!!
    I don't know what can i do
    Please help

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    barbara roquer

    Sorry is authentification required!!!!!!!!
    It says: web security!!!

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    Bilal86 Bk

    i cant go on to 'MY LSBF' could you please check why that is

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    Anastasija Serebrennikova

    I have bought wifi for the whole day, but it does not give me the Access and writes: You have no available time to use.

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    Michael Watt

    Just spent £15 so I can watch the rugby and its buffering all the time, using 3G to write this as there is rubbish connection in Leicester!
    Any help would be appreciated, using an iPhone 6+.

    Thanks in advance.

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    Jonathan adamson

    We have connected to the hotspot, but when we access Safari, it doesn't direct us to the wi-if spark web page and at no point can we access a payment screen. Can you assist?

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    Lost wifi connection at lunchtime today while I was busy doing something very important, please advise.

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    Naema Sufi

    just got new windows 10 why cant i download log in page plse help

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    Stephen Moody

    It's poor speed out on a66 at Cobbs Quay - can you make it work as thI get better speed on 3G